Category Archives: Logistics and Supply Chain

Delivery Estimates: Managing Inaccurate Delivery Estimates for New Zealand Online Shoppers Online shopping is booming in New Zealand, with shoppers spending NZ$7.67bn online in 2021, a 52% growth compared with 2019. However, online shopping also comes with challenges, such as inaccurate delivery estimates that can lead to customer dissatisfaction, frustration, and complaints. According to a […]